Services / Email & Migrations

Email that arrives.And can't be faked.

Microsoft 365, Google Workspace, mailbox moves, SPF, DKIM and DMARC.

Email is where most businesses actually live, and it is the thing most often set up once and never looked at again. We move mailboxes without losing anything, and we set up the records that decide whether your mail reaches people and whether somebody else can send mail pretending to be you.

What you get

The platform that fits

Microsoft 365, Google Workspace or Migadu. We'll tell you which one suits how you actually work, including when the cheaper option is the right one.

Mailboxes moved with the history

Old mail, folder structure and calendars come across. People carry on working rather than starting from an empty inbox.

Shared mailboxes and aliases

info@, accounts@ and the rest set up as shared mailboxes or aliases, so mail doesn't sit in one person's account when they're off.

SPF, DKIM and DMARC done properly

The three records that prove your mail is yours, set up and then actually enforced instead of left in monitoring mode forever.

Website mail kept separate

Form notifications and receipts sent through a transactional service, so your website can't damage the reputation of your staff email.

MFA on the mailboxes

Because an email account is the reset route into everything else you own.

How it works

  1. Find every senderStaff mail, the website, the invoicing system, the booking tool, the newsletter. Anything that sends as your domain has to be on the list before we change a record.
  2. Set up the new homeMailboxes, aliases, groups and sign-in, ready and tested before anything moves.
  3. Copy the mail acrossMailboxes sync in the background while the old system is still live and still receiving.
  4. Move the MX at the right momentThe old record's time-to-live is the real length of the changeover, not the moment we press the button. We plan around it, so nothing bounces.
  5. Watch the reportsDMARC reports tell us who is sending as you. We tighten the policy once they're clean.

Left alone, this is how it goes

What we get called about

None of these are hypothetical. They are the calls that come in, and every one of them is cheaper to prevent than to fix.

  • Your invoices land in the customer's spam folder and you find out when they don't pay.
  • Anyone on the internet can send email that appears to come from your domain.
  • A mailbox move loses the archive, and nobody can find last year's order.
  • One person owns info@, and mail stops being read the week they're on holiday.
  • The website contact form sends through the same channel as your staff email, so one bad month affects both.

Questions we get asked

Will we lose email while it moves?

No. The old system keeps receiving until the moment the change takes effect, mail is copied across beforehand, and anything that arrives in between comes with it. The point of the planning is that nothing bounces.

Do we keep our email addresses?

Yes. The addresses belong to your domain name, not to the provider. Moving provider doesn't change them.

Why does our email go to spam?

Usually because the records that prove your mail is genuine are missing, incomplete or contradict each other, or because something else is sending as your domain. Run the free check and it will tell you which of those applies.

What is DMARC, in plain terms?

An instruction to the receiving mail server about what to do with mail that claims to be from you but can't prove it. Most domains have it set to "do nothing and tell me", and leave it there. It only protects you once it's enforced.

Got a technical mess?

Excellent. We like those.

Tell us what's going on. You'll hear back from a real person at Purple Imp.